Welcome to the UK's No1 Plumbing, Bathroom & Heating Merchant.
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For help with any aspect of our website please give us a call on Freephone 0800 0432419 or e.mail us on
tbsl@live.co.uk.
Frequently Asked Questions:
Q: How long does delivery take?
A: Most items are delivered in 3-4 working days.
Q: Is delivery Free?
A: Delivery is free on all items apart from Wetwall, Flooring and Shower Enclosures.
Q: Are the Disconitued Colour items old stock?
A: No they are all brand new and some are made to order.
Q: Can we return items which are the wrong colour?
A: Unfortunately not, its the customers responsibilty to make sure they are ordering the colour they require.
Q: Can we visit a showroom.
A: We have a small showroom in Chesterfield but the vast majority of our products are not displayed. We do however
have a colour board to match ceramic colours.
Q: How do we pay?
A: It is usually best to pay via telephone ie Credit/Debit card but we also accept google wallet, paypal and cheques.
Cash on collection is also an option.
Q: Do you cut bath panels/wetwall boards to size?
A: No we only sell items as they are manufactured it would be the customers responsibilty to cut/trim them.